izzzi 3* Na Bankovskom Apart-Otel

Максим, спасибо за Ваш отзыв! Будем рады Вам снова! До новых встреч! С уважением, команда отеля "IZZZI на Банковском"

Thanks for your feedback! Unfortunately, the hotel cannot confirm your words. Our staff works in rooms with the door open, that is why it is impossible to damage the property. In addition, the staff has been tested over years of working, we are confident in our employees! Also, you admitted that you were very drunk at night and don’t remember anything. After your stay in the room, there were left a damaged kettle and microwave, black inside with soot. The hotel rightfully charged you a fine for damage the property. Best regards, IzzzI Hotel team.

We are glad that your holiday at our hotel has been comfortable and our convenient location has allowed you to see the main attractions of our beautiful city, we will be waiting for you again in our hotel! With respect, the team of the hotel IZZZI on Bankovsky

Natalya, thank you for your appreciation! Your brief review of your stay at our hotel and your attitude are very pleasant to us. We try to make your next visit even more comfortable and the impressions remain the same. Until your new meetings at the Izzi on the Bank!.. With respect, hotel reception and accommodation service Izzi on the Bank.

Olesya, thank you for your feedback! We sincerely regret that your stay was overshadowed by the inattention of our staff regarding the preparation of the room. Your comments will help us improve the quality of service, which we strive for every day. We try not to allow repetitions of similar situations. We also always ask our guests to contact us immediately when comments arise to remove them, to increase comfort during the stay. We hope that you will give us a chance and visit our hotel again to check the level of our hospitality and comfort of staying in our hotel!.. With respect, we ask our guests to contact us immediately when comments arise to remove them, to increase comfort during the stay.

Irina, we are grateful for your feedback. We care about each guest's opinion. We regret that the measures taken to ensure the warmth have not been enough for a comfortable stay. On the area of each room on all the resources where you can book a room in our hotels, there is detailed information. Also on the photos posted on the websites, you can see the location of the beds in the Smart category at the wall or at the window. If there is a break in the room or there are factors hindering comfortable accommodation, we ask our guests to report this immediately to the accommodation desk so that we can fix everything immediately and provide the best conditions. We regret that the stay left an unpleasant impression.

Ludmila, thank you for your feedback and appreciation of our work! We are glad that our location was convenient for you, and your stay was comfortable! We look forward to new meetings! With respect.

Marya, thank you for the feedback! We are sorry that your stay was not comfortable enough. We have never had any complaints of this kind at our hotel, but we will definitely check your named room for odor! We hope that you will give us yet another chance to prove that your stay at our hotel is worth a 5-star rating!

Thank you for your feedback and appreciation! We are very glad that you were comfortable and comfortable and liked our location! Thank you for mentioning the work of our staff, we will continue to keep a high profile! We look forward to new meetings! With respect, the hotel reception and accommodation service IZZZI in Bankowski