Name: Brooklands Guest House
Address: 95 Cherry Hinton Road Cambridge CB1 7BS,Cherry Hinton Road, Cambridge, Cambridge, Cambridge, CB1 7BS, United Kingdom
Rating: 4

Air conditioning

Smoke-free property

Washing machine

Garden

Terrace

Express check-in

All Spaces Non-Smoking (public and private)

Reception desk

General

Non-smoking rooms

Smoke Detector

Hairdryer

Shower

Rooms

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Kitchen

Meals

Free Wi-Fi

Internet access

In-room internet

Internet

Parking

Location

At the guest house

Room amenities

Cambridge Junction

Cambridge Muslim Welfare Society

Our Lady and the English Martyrs

Cambridge Lakes Golf Course

Hobson's Conduit

Royal Papworth Hospital NHS Foundation Trust

Cambridge Arts Picture House

Cambridge Airport

Stansted Airport

London Luton Airport

Brooklands Guest House

Cambridge

Booked this Guest House for 3 nights for my husband as I had to have an operation at Adenbrooks and would be in for a week. During my operation there were complications and my husband was beside himself with worry and didn't want to leave my side. He called the Guest House only to be told by the Landlady that she had just got out the shower and to call back. He called back to explain the situation and cancelled the booking for all 3 nights. He said that he understood that He would not get a refund for that night but hoped to get one for the following 2 nights. She said she would look into it. The next day he called again and she was extremely rude and uncooperative and would not give a refund. 
Fortunately I pulled through and after a while in hospital was able to go home.
I was upset that the Landlady showed no compassion towards our situation and so we sent her an email explaining the situation in full and asked if she would look into a refund. We are still waiting on a response 3 weeks later. We have since found out that she is always rude and unfriendly and quite a few who have stayed were unhappy with their visit.
I highly recommend that you DO NOT stay there.

Do Not Book here

Had two rooms booked as with friends. Shower in one room didn't work bed was held together with bits of angle metal and 2inch screws. Window would not stay closed . Second room had working shower but unfinished decoration and bear pipe work . One socket working which had a extension lead under bed and across floor to power TV and kettle.PAT testing out of date.no carpets on floors in room. Bannister on top walk way loose and is cut into 2 bits . Cobwebs in dining area . Unclean untidy and some things just dangerous. Picture at top of this page not this guest house for sure.

Scream in horror

Surely furnished with extreme modesty and furnishings remedied. too many pizzas and sweaters full of dust and very little cleaning. Hair in both the tub and on the floor. breakfast included minimal toast and jam all the extras for payment not quite to return.

Under the expectations

Although we did not stay in the room much it was very out dated and the cold tap in the room was pretty much falling off! For £68 for the night, there are a lot better alternatives for a cheaper price in the area. The only good point was the location.

One night stay

I'll give them this: clean sheets.

Otherwise... horrible. I don't know how they took their official pictures, but my reality is this:

- the mould smell hits you from the entrance;
- the door to our room wouldn't stay closed unless locked with the key;
- a large spider right over the bed;
- the sink is outside the bathroom, right next to the bed;
- I could barely get into the bathroom as the door was hiting the bed;
- all the noises you can imagine, from the entrance door, to squeaky stairs, floor and bed;
- paint coming off the walls;
- at midnight a fight brooke between two other guests and lasted for almost an hour on and off without any intervention from the hosts;
- breakfast consisted of toast, butter, jam and coffee.

So, everything they tell you is a lie... The rooms are extremely small and crowded with furniture, the smell is unbearable and "breakfast" is barely there. No way a night here is worth £70.

Stay away!!!

The B&B is far from the centre, only suitable for those arriving by train, whose station is 15 minutes' walk away. The structure is dated and definitely improving, in our room the bathroom is blind, there are no windows or suction and the faucets were in poor condition. There is no reception and if you do not communicate the exact time of arrival you can find no one but a phone number displayed on the gate; if your knowledge of English is to be cleared or elementary communication with the manager/title will be difficult.

It's uncomfortable.

We booked the room with a four-poster bed, in this house converted to a guest house. Overall, for the price and location, the stay was acceptable. 

POSITIVES:
- Homely and cozy - hostess runs it herself, and there's a nice personal touch to the place.
- Not far from train station - about a 10 minute walk.
- Amenities nearby include ATM, a convenience store, a café and a take-away.
- Hot water available in shower. Towels provided.
- Free wi-fi offered.

NEGATIVES:
- On arrival, the hostess asked us to go straight to the room as she was dealing with other clients. Although she came up later to check everything was ok, we were a bit surprised by the lack of a check-in process. 
- Rooms are on the smaller side. Good if you have few bags and belongings.
- No bar of soap in the bathroom - if that had been mentioned when booking, I'd have remembered to buy some soap beforehand!
- Shower is hand-held, and you have to sit down in the triangular bathtub to take a shower. But it works!
- Room was a bit dusty, but we did not have any health problems due to this.
- Street noise (especially ambulances) was a problem for my partner at night, made worse by having to keep the window open due to the hot weather.

Acceptable room. Witnessed a naked bike ride from room window!

I did not live up to expectations, I was unwelcome due to communication problems, because I had little knowledge of English, and I had to make a booking at the end of the day, and I was asked to pay for it when I arrived.

Improved

For these prices you can't expect better. Knowing the English standards we were amazed to find an environment, you are old-fashioned, but still cozy, well-kept and very clean. Owner friendly and available. Convenient for those arriving from the station which is 10-15 minutes walk away. To the centre the walk is half an hour plentiful but if you are on a leisure trip you can take advantage of it to visit the Biological Garden and the churches along the way. Recommended for those looking for economical and central accommodation.

It's perfect for a weekend in Cambridge.

Nothing like this has ever happened to me. Dust, hair and dirt everywhere. Electrical system not normal. We didn't have the guts to have breakfast, we would have wanted to run away right away if it wasn't paid when we booked online.

Brooklands Guest House

Main amenities of the guest house

Location

Available rooms

Location

Description of the guest house

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment