Name: Premier Inn London Bexleyheath
Address: 51 Albion Road, London, London, London, DA6 7AR, United Kingdom
Rating: 7

Elevator/lift

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General

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Location

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Bexley

Hall Place and Gardens

London City Airport

Tower Bridge

Tower of London

The Shard

London Eye

Big Ben

National Gallery

The British Museum

Buckingham Palace

Madame Tussauds

Victoria and Albert Museum

Hyde Park

Loftus Road Stadium

Rochester Airport

London Gatwick Airport

London Southend Airport

London Heathrow Airport

Stansted Airport

London Luton Airport

Premier Inn London Bexleyheath

London

We didn’t even stay in the hotel due to the room being to hot. The usb didn’t work and the sofa was taken out a few days before we arrived , we also didn’t have a fridge. We had stayed at this hotel a year earlier and was happy with it. This time we were let down and this was the dearer hotel but we picked it as it was our first year wedding anniversary and we wanted to stay there again. We was told we would not get a refund even though we didn’t stay and listed all the issues at the time and the next day. 

Terrible

Kieran (always helping a customer rarely at front desk so difficult to get hold of) super helpful, warm, friendly and genuinely couldn’t do enough for myself and my children. Brian was easy to find (always at front desk) but offered no help, customer service, he did the bare minimum that his role required of him. 

Mixed bag depends whose working

I can only say this place dosent seem to not fix there issues with people's probs experianced such a shame could be a nice hotel great location but def needs a makeover and to upgrade its standards this premier inn letting the side down on reputation etc

Improvements

It was very lovely stay and Peter who checked me in was very professional and friendly.  The hotel was clean and the room was very comfortable and well presented.  I was very impressed and happy with my stay.  The room was also very quiet and peaceful and great nights sleep.  Thank you.

Great Stay

Very disappointing stay. The room was boiling hot as the air con kept going off, and couldn’t open any windows. The toilet seat wasn’t fixed so kept wobbling all over the place there was no hot water in the basin so kids had to wash in freezing water as had no time for all of us to have a shower. The shower curtain was also falling down. Unfortunately it was too late when we got back to the room after a long day to ask to be moved or someone to come and try and rectify all the problems. It’s a shame as the check in staff were really nice and helpful as were the staff in the Brewers Fayre.

Disappointing stay

No hot water. Dirty room. Exhaust was broken.kept making noise. Chipped door. Noise from next door was loud. 

The room was a little 'tired' with curtains that needed replacing, but otherwise clean and comfortable. The reception staff were very welcoming and extremely good (Jo) when it came to helping us out with an unexpected personal issue - so full marks to them. Sadly, breakfast was really not good. A request for 2 poached eggs resulted in a very long wait (over 10 minutes) and delivery of what can only be described as 2 very hard boiled objects which were inedible. The coffee machine was a nightmare to work and the coffee was awful. The attitude of the reception staff was the one shining light on what was really a less than average stay.

Overnighter

Really helpful staff, sorted a room out for me last minute. Think the names was Peter, Josephine and Katrina. 
The room was exactly what you would expect and very clean. Price was good at £121 considering it was there last one on a Saturday late afternoon.

Helpful staff

As expected , good service and value , always a good comfortable room very convenient location for Bexleyheath to meet up for a celebration 

Awful from beginning to end 
Receptionist rude and unhelpful 
Asked for a manager 
Only to be told haha she doesn’t actually come into work! 
Room smelt of smoke 
Constant noise from fan 
The only good thing was the brewers fayre 
Emma and her team we’re perfect

Premier Inn London Bexleyheath

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