Corte Canal Venice

Anastasiia

What was good

The hotel is located in the very center, very close to the bus stop and all attractions. I had a single room with a double bed. The shower and toilet were shared, so were not in company. Next to the bed was a sink, which is very convenient. There is a wardrobe with hangers, a desk and several mirrors. The room is very clean, there are several warm blankets. The view from the window was on the beautiful garden and patio. There are many reports in the reviews that everywhere is dirty, there are bugs and cockroaches, but it is not so. The rooms were cleaned every day!!! I was very surprised because I did not meet this even in the most expensive hotels. Everywhere is very clean, even in the common toilet and shower. I couldn’t contact the hotel for a long time to confirm my reservation. Other than that, everything was fine. The man at the reception sat from early morning to late night. Always ready to help and answer all questions.

What was bad

I was disappointed with the service "ZenHotels". I could not confirm my reservation for a long time, so I contacted the support of the site. They promised to help me, but for two days they just did not answer. When I reminded myself - they sent me the number of the Venice police!!! At first, I didn’t realize it, so I spent ten minutes talking to an Italian man who thought I’d been robbed at a hotel or something. But then I Googled the number and realized it was a police precinct. The only reason I could confirm the reservation was because of my friend who lives in Venice and has reached the hotel. I will no longer use this service. If you read this review, it is better to post this hotel in Booking or on other platforms :)