Name: Dream Hotel Amsterdam
Address: Vijzelstraat 73, Amsterdam, Amsterdam, Amsterdam, 1017 HG, Netherlands
Rating: 8

Air conditioning

24-hour reception

Smoke-free property

Heating

Ticket assistance

Express check-in/check-out

All Spaces Non-Smoking (public and private)

Adults Only

General

Non-smoking rooms

Soundproof rooms

Room service

Smoke Detector

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Ironing

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Vending machine

Kitchen

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Spanish

German

English

French

Languages Spoken

Tour assistance

Tourist services

Bike rental

Recreation

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

Hotel features

Vijzelgracht

Rokin

Waterlooplein

Grachtengordel

Flower Market

Munt Tower

Stopera

Rijksmuseum

Heineken Experience

Dam Square

Royal Palace

Museum Square

New Church

Van Gogh Museum

Hortus Botanicus

Oude Kerk

Stedelijk Museum

Homomonument

Anne Frank House

Vondelpark

Artis Zoo

NEMO Science Museum

Central station

Amsterdam Airport Schiphol

Viewpoint Groot Hoogwaak

Offem

Museum Engelandvaarders

Beach Noordwijk aan Zee

Rotterdam The Hague Airport

Arboretum Trompenburg

Stadhuis

Beurs World Trade Center

De Doelen

Rotterdam City Theatre

Maritime Museum

Railz Miniworld

Blijdorp Zoo

Witte de Withstraat

Sonneveld House

Boijmans Van Beuningen Museum

Erasmus Bridge

Netherlands Architecture Institute

Kunsthal Rotterdam

Wereldmuseum Rotterdam

Nederlands Fotomuseum

Euromast

Dream Hotel Amsterdam

Amsterdam

We enjoyed our stay at the hotel. It was ideal for walking to all the museums, restaurants and bars. Tram to the railway station was 3 minutes away too. The room was clean, comfortable and quiet.  We had a small windows which was high up but this didn’t bother us. 

Once I got home, I realised that I’d left over 300 euros behind in our room. I emailed the hotel through the app that I had booked them through and they could not have been more helpful. They answered all my emails promptly, found the money and then arranged a bank transfer into my account. In this situation the prompt and continued replies to my emails really mattered the most. 
Both my husband and I had decided to stay at the hotel again but this experience just sealed it even more for us. 

The only small point I would note is that they have powdered milk in the complementary tea/coffee tray and if, like me, you prefer liquid milk, take some of those small milk sachets you can get from Amazon.

Excellent location, comfy room and very helpful reception staff.

Lovely hotel!. Rooms were big enough  as we didn’t spend much time in the room anyway. Pillows are not the best but the room and the hotel is very clean! Glad we were on the 1st floor as the stairs are very steep. I would 100% recommend  this hotel. Not sure why the hotel has so many bad reviews because we loved it. Some people are just never happy with anything. Great hotel, great location!

Lovely clean hotel

I booked directly for 3 nights and prepaid.  It was only later that I read the reviews and got nervous.
Upon checkin was told we had a room on the 3rd floor.   This place has a staircase like a twisted ladder and no lift.  Are you serious?  After expressing my concern, I was offered another room on the 2nd floor so decided to look at them both before committing.  Frankly neither was a good choice.  The 2nd floor room was so tiny as there was no desk or floorspace so there would have been nowhere for our luggage for 2 people.  The 3rd floor room was bigger so reluctantly decided to take it.  This is not actually a room, but an attic space with one side of the bed so close to the sloping roof that it's not possible to walk upright next to the bed.  We moved the bed so had some improvement, but it was still sub-standard.  The floor to this tacky room is sloping so it seriously mucked up my equilibrium.   The 'window' is a skylight with no curtains or shades so you're awake at sunrise whether you like it or not.  Most importantly, there is NO fire escape on the 3rd floor, except down the down twisted ladder-style staircase.  How is this even legal?
After not being able to sleep all night due to worrying about the fire risk, I asked if there was a 1st floor room coming available on nights 2 & 3 of our stay and there was.  Without even looking at it, decided to take it.  It was a slight improvement as there is a separate fire escape on the 1st floor (phew!).  But that's the only positive.  This room was seriously odd with the window so high up the wall it was impossible to see out.  Adding to this oddity, the latch for the window was actually on the top of the window, meaning you'd have to get on a 15' ladder to be able to open the window.  The ceiling fan in the bathroom rattled and was on permanently requiring us to shut the door at night (and wear ear plugs) just to be able to sleep.  But we didn't want to complain again as we were seriously relieved to have a fire escape if required.
Oh yes, if you want an iron and ironing board, book it on arrival as it took me 2 days to get one!  Every other hotel I've ever stayed in will provide an iron & ironing board when requested and then remove it the next day when the rooms are cleaned.  Not the Dream Hotel.  If you ask for an iron, it's yours till you check out, however long that may be?  This means that no other person can get one whilst its in your possession!  Weirdest policy I've ever come across.
Saying all the negatives above, the staff are delightful and do their best to help but they're working with a substandard facility.

If it wasn't for the lovely staff, this place would have no stars!

Over priced small attic room, with  slanted  roof   was down as a deluxe  room there was nothing deluxe  about  it . The bed  2 single mattress  and 1 big but thin mattress  on top on them that kept moving , and so u keep rolling  in to the middle.  When u get out of bed it's like  been on a ship as the floor is not level .   It is basic building with small bedroom , no restaurant or no bar no lift, steep stairs.
I would not recommend  this hotel,  charging ridiculous  price for its  location

Avoid  this hotel

It has a very good location, super friendly staff, but the price is too high for the small size of the apartment and a small bed for 2 people where you can't sleep comfortably, there's no elevator and climbing those steps with luggage is very complicated and that's not what they write when you look for it on the pages.

Hotel well located but overly expensive.

It's a small hotel, very central. It's a little steep, but then it's a steep slope. Very bright, stained carpet, the technology only works poorly.

Easy to get off

It's a hotel with a very good location, but there's no price-quality relationship. It's super expensive for what they offer. For example, it lacks personal hygiene elements in the bathroom. It could be a little better. The concierges help but it's there. If you don't speak English you're dead. Good bed. Good shower.

MUY CARO. PERO BUYNA UBICACION!! is a very good book.

When we arrived, and we saw that we could not climb two floors up the stairs with the suitcases, we cancelled and were asked to return the money as this point is not explained in the details of the accommodation. The price is extremely high for this type of hotel, which leads to a deception, because it is assumed that if you charge the same as a much better hotel, this hotel should have the same amenities, and it does not. The reception is minimal, and the services are almost non-existent. But the worst is that once you charge, you no longer communicate if there is any problem.

No, it's a scam, but it looks like it.

1. No one was there when we arrived (waited for 30)

2. Bed linen, towels, pillows etc all had hair on them. When asked for replacement I got “fresh” sheets with yet more dark hair on them. Receptionist blamed it on the maid!

3. Why have a please make up sign for door if not once were our towels replaced or toilet roll topped up? Once again we had to ask for the above. 

Good location but I’m afraid that’s about it

Good location but that is it.

This hotel has the worst customer service. If for any reason you need to contact them they will refuse to answer any emails and not answer the phone. Does anyone even work here?

Such a shame that they treat paying guests so poorly and charge such a premium Price for such a bang average place. I would recommend spending a little bit more money to know you are going to get great service and a great hotel.

Dream Hotel Amsterdam

Main amenities of the hotel

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Location

Description of the hotel

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