Beresta Park Hotel Velikij Novgorod

Thank you for taking the time to share your feedback about staying at the hotel. We sincerely regret that a vacation at the Beresta Park Hotel was not ideal for you. Indeed, from 9 January to the present time, the spa centre's water zone is closed for prevention and repair work. We would like to draw your attention to the fact that the information on the suspension of the spa has been posted in advance on the hotel's official website, as well as on all online booking sources, including the website Ostrovok. negru.

Good morning, Mr. Alexei, I would like to thank you for choosing our hotel and for the feedback you have given us. We were very pleased to hear that you have had the most pleasant experiences about your stay at the hotel. We would like to assure you that your comments on the soundproofing have been forwarded to the relevant hotel services.

Good day, Irina! Thank you for choosing the Beresta Park Hotel and the feedback you have given us. We are glad that you have appreciated our hotel's spa complex with dignity. There may have been a misunderstanding between you and the staff of the spa, and you were provided with one-time free shoes, but at the spa reception it is also possible to purchase multiple-time rubber shoes for an additional fee. We hope that this situation has not clouded your impression of staying at the hotel, and on your next visit to Greater Novgorod you will choose us again for accommodation. We look forward to seeing you again!

Good morning, dear Elizabeth! Thank you for taking the time and sharing your feedback. We are pleased to know that your holiday at the Bresta Park Hotel went quite well. We would like to note that the hotel is undergoing a gradual refurbishment of the room base, soon all rooms will be up to the latest standards. We hope that you will return, and you will personally appreciate all the changes. We will be happy to welcome you again!

Good morning, dear Natalia! Thank you for taking the time to share your opinion about your holiday at the Bresta Park Hotel. Thank you for noting the customer-oriented nature of our staff. We certainly apologize for any misunderstandings that have affected the quality of your holiday. All comments will be forwarded to the heads of the relevant departments and taken into account. We look forward to meeting you again!

We are very pleased that you have positively evaluated the breakfast offered to our guests and the quality of the room cleaning. As for the comments from your feedback regarding the service, they will definitely be forwarded to the manager of the relevant service of the hotel. We regret that during your visit to the restaurant you encountered service deficiencies. With the staff of the restaurant, additional work has been carried out to further avoid similar situations. Unfortunately, in the weather conditions, there have indeed been interferences in the work of the TV and wi-fi. Immediately efforts have been made to control the situation, work continues on the change of the provider. We would like to note that a visit to the hotel is a bonus to stay in the hotel.

Hi, Vitaly, thank you for sharing your experience of your stay at the hotel. We are very pleased that you are happy to stay with us. We look forward to seeing you again as a guest of the Bresta Park Hotel!

Thank you for the positive assessment of our service... we are glad that you remained satisfied with your stay at Bresta Park Hotel! We hope that on your future visit to Greater Novgorod you will again choose our hotel for accommodation... we will be glad to see you again!

Hello, Anastasia! Let me thank you for the feedback left behind. We sincerely regret that the holiday at the hotel was not ideal for you. We apologize for the inconvenience brought. The comments from your feedback have been forwarded to the management of the relevant hotel services for processing. We hope that we will still have the opportunity to meet your expectations.