Name: Richmond Park
Address: 3-5 Petersham Road London TW10 6UH,Petersham Road, London, London, London, TW10 6UH, United Kingdom
Rating: 8

Dry-cleaning

Services and amenities

Free Wi-Fi

Internet

German

English

French

Polish

Languages Spoken

No parking

Parking

Pets Not Allowed

Pets

Location

At the hotel

Richmond

Kew Gardens

Hounslow East

Richmond Bridge

Richmond Green

Richmond Palace

Orange Tree Theatre

Petersham Meadows

Minorca Sailing

Marble Hill House

Back of Beyond Adventures

St Peter’s Church

Orleans House Gallery

Loftus Road Stadium

Victoria and Albert Museum

London Heathrow Airport

Hyde Park

Buckingham Palace

Madame Tussauds

Big Ben

National Gallery

London Eye

The British Museum

The Shard

Tower Bridge

Tower of London

London City Airport

London Gatwick Airport

Farnborough Airport

Blackbushe Airport

London Luton Airport

Rochester Airport

Richmond Park

London

The rooms were nicely decorated and clean but quite cramped.

There is a nightclub next door so there was a constant hum of music and people coming in at 5am making a lot of noise which woke us up. 

There is no parking but it is quite close to the train station.

Cheap for a reason

I am very impressed with this place for the money. I don't usually write reviews, however I think previous comments aren't doing the place justice. Fair enough there is no parking (which is clear on their website) or lift (definitely not accessible) however, the pros outweigh the cons - it is in an excellent location in central Richmond - about a 10 minute walk from the Station, a one minute walk to anything else you need; including the Odeon across the road and gorgeous independent cafes and restaurants (and a fabulous Ivy). The rooms are small but fully equipped with everything you need - including a mini kitchen in the cupboard! On the basis that it's good value, great location and all lovely and clean, I will rebook.

Great spot!

It was a 40 steep stair climb with luggage to our 2nd floor room. The 'double room with a river view' was clean and modern but very small. the double bed base had sharp corners and due to the limited room we kept bumping them, and in my case injured  my leg & bled. The river view was a small slot between to building walls. The toilet was so close to the wall one needed to sit sideways. the shower was good and  reasonable size, except you could only reach the turn on tap once in the shower! there was a small kitchenette (hob and microwave) behind  cupboard doors which was useful.  The small double is exactly that even smaller, a guest decribed the shower as a coffin. The staff were pleasant and helpful. It was convenient but a lot of money for a small room

Convenient But A Lot of Money For a Small Room

Just on the outskirts of the town and not badly placed - however - the room we booked was a “studio with garden view” - the view was of a brick wall less than 30cm from the window, with plastic foliage - NOT a garden. We were also  expecting a kitchenette - but we got a wardrobe with a hot plate and sink installed within - we did get two beds, and they were clean - not at all comfortable, but clean.  The end of the bed was 10cm from the wall - which held the TV.  We tried to watch TV - but the sound was at least 4 minutes behind the picture. There was no phone signal at all and definitely no internet.
The reception staff was surly and unhelpful and the manager we were recommended to speak to next morning to address our disappointment was outright rude and laughed at our concerns. She stated that the website pictures and descriptions were “merely representative of what you get - not necessary what you will end up with” 
We certainly would not recommend you stay here, but if you can’t find anywhere else, and are happy with a small underground box and a brick wall view - this may be the place for you 

Expect the worst - you may be ok 

We’ve stayed for three nights and I’m absolutely happy with my experience! For  starters, place is brand new and very clean, also nice touch is 24 hour reception, we couldn’t figure out how to change mode on the ac and they immediately came to help, even at 10pm! 

Amenities: In the room we had literally everything traveller could hypothetically need, I wasn’t really reading description of room amenities, so when I opened as I thought wardrobe I find a fully equipped kitchen! I’ve never seen anything like that in London and it seems to be the NOX thing. Ideal for people like us, who came to explore the town, not only the restaurants. Also, it was very cool to have personal iron and ironing board in the room. We haven’t used it, but if you’re having an important meeting or event this will be a life saver.

Service: Even though we’ve stayed only three days we had our room cleaned daily. Under the electricity switch is a little display where you can choose whether you want your room cleaned today or not. We didn’t choose anything at first because I simply forgot about it so when we came back we were surprised to have our room made! 

Check out was very quick, we just left our keys at the front desk. 

Staff is very friendly, everyone is smiling to you and it makes you feel very welcomed. My personal 5/5 for staff! 

We are planning to come again in winter to visit some friends and definitely will be staying in NOX again! 



Definitely coming back! 

I loved this beautiful place!
We've had a beautiful room with river view. Small kitchenette is so cool, didn't expect that in the hotel room)
Superfriendly staff.
No minuses, will definitely come back!

Great!

Stayed at the recently renovated NOX Richmond hotel and absolutely loved it!! Friendly and helpful staff.  An amazing addition to Richmond. Go for the river view rooms, you will not be disappointed!!! ! Definitely would recommend it ! !!! !

Great river views!

Was a very nice little hotel brand new everything new and convenient. Friendly staff an attentive receptionist Right on the river bank . The river access was so handy . Quite small. Everything was provided in the room Microwave ,kettle . enjoyed the stay 

A beautiful hotel on the river Thames 

Good location by the river Themes surrounded with many restaurants , cafes and buffets.

Amazing staff always happy to help.

Cozy rooms with little kitchenette inside fully equipped

Good place for family trip


Fab!!!!

We booked this hotel because of its good location and the really wonderful pictures on the website. And because it has a little kitchen in the Studio, which is quite handy. 
When we got there the first thing we had to do was to pay. After that we got the key to our room and it wasn't like on the picture. Much more tiny. 
When you opened the door you stumbled right into one bed. The other bed was a single bed under the window. Although there was a kitchen, there was no table to eat on. In the bathroom there were two towels for three people. 
We were very disappointed. 
We asked for a second room to book, but there was no other available. 
We decided to find another hotel and LUCKILY we booked our stay at the NOX Hotel with a cancellation policy, so we had to pay only one night, although we didn't stay there at all. 
It was a really really hard time to get the money back that day because the staff that was there was not able at all to print any invoice or do anything at all. 
The manager was only available via WhatsApp. 
It was very tiering! 
We waited over 1.5 hours to finally get an answer. 
The next day we got there and the manager took care of it very fast. So thank you for that!
The rooms were clean but just not at all like in the pictures!
It is quite misleading and we advise everyone who books it to make sure they have a cancellation policy included. 


Richmond Park

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