Отель Ibis Styles Old Tbilisi 

Dear Svetlana,

Thank you for taking the time to share such a detailed review of your stay. We're very happy to hear that you appreciated our central location in the Old Town, the nearby shops and attractions, as well as our breakfast and cleanliness. It’s also great to know that our team was able to accommodate you with an early check-in — we’re always glad to help when possible!

We appreciate your honest feedback regarding the room size and balcony. We're sorry to hear that the space felt tight for your family and that the balcony did not meet your expectations. Your comments are very valuable and help us identify areas where we can improve the guest experience — especially for those traveling with children or looking forward to using the balcony.

We hope to have the opportunity to welcome you back again in the future and provide you with a more comfortable stay.

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Inga,

Thank you so much for your detailed and thoughtful review! We're happy to hear that you enjoyed our modern facilities and that the room amenities, design, cleanliness, and location all met your expectations. Your kind words about our team are also truly appreciated — we’ll be sure to share them with everyone.

We’re especially happy to hear you noticed the small touches like the in-room amenities, cozy carpets, and even our yogurt at breakfast — we agree, it’s a favorite!

We also appreciate your feedback regarding the mattress and pillows. Comfort preferences can vary, and while we follow Ibis brand standards, we’ll definitely take your comment into account as we continue improving the guest experience.

We hope to welcome you back to Ibis Styles Old Tbilisi soon!

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Guest,

Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and appreciated the central location, as well as the cleanliness and upkeep of our rooms. It’s also wonderful to know that you had a pleasant impression of the café and its atmosphere.

We truly value your feedback and hope to have the pleasure of welcoming you again in the future.

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Guest,

Thank you for your wonderful feedback and for choosing to stay with us. We are delighted to know that you enjoyed the comfort of your room, the atmosphere of the hotel, and the quality of our breakfast and coffee. It is especially rewarding to hear that our location and modern facilities helped make your stay memorable.

Your kind words mean a lot to our team, and we truly appreciate your recommendation. We will be very happy to welcome you back on your next visit to Tbilisi.

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Guest,

Thank you for your kind review. We are very pleased to know that you enjoyed our hospitality, breakfast, and convenient location. Your positive feedback is truly appreciated and motivates our team to continue providing excellent service.

We look forward to welcoming you again in the future.

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Guest,

Thank you for choosing to stay with us and for sharing your feedback. We are delighted to know that you enjoyed the design, comfort, spacious rooms, and convenient location of the hotel.

We also appreciate your comments regarding breakfast. Your observations are valuable to us, and we will certainly review them with our team as we continuously work to enhance the guest experience.

We hope to welcome you back again soon for an even better stay.

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Guest,

Thank you very much for your excellent rating and for sharing your positive impressions of your stay.

We are delighted to hear that you enjoyed the comfort of our rooms, as well as our central location in the Old Town, which allows easy access to the city’s main attractions.

We appreciate your comment regarding the lack of parking. Due to our location in the historic center, parking options are limited, but we understand how important this can be and regret any inconvenience caused.

Thank you once again for your kind feedback. We hope to welcome you back in the future.

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Guest,

Thank you very much for your wonderful rating and for sharing your feedback with us.

We are delighted to hear that you had such a positive stay and that you found everything beautiful. We also appreciate your suggestion regarding a shoe sponge and a shoehorn. Kindly note that these items are available upon request for an additional charge, and our team is always happy to assist with such amenities.

It would be our pleasure to welcome you back again for another great stay in the future.

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Guest,

Thank you for your wonderful feedback. We are truly pleased to know that you enjoyed every aspect of your stay, from our convenient location to the bright and clean room. It is especially rewarding to hear your kind words about our team, as providing friendly and helpful service is one of our top priorities.

We sincerely appreciate your comments and hope to have the pleasure of welcoming you back again soon.

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Guest,

Thank you very much for sharing your impressions. It’s wonderful to know that you had such a pleasant stay and that our location, cleanliness, and breakfast exceeded your expectations. Your kind words mean a lot to our team, who work hard to create a comfortable and enjoyable experience for every guest.

Please accept our apologies for the temporary inconvenience with the Wi-Fi. We would like to clarify that the disruption was due to a nationwide issue on that particular day. We appreciate your understanding and are pleased that it did not overshadow your overall experience.

We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon for another great stay.

Best regards,

Ketevan Lortkipanidze

General Manager